---
title: How a Major Utilities Provider Digitized Its Communications | Whispir
---

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##### Case Study - Download

# How a utilities provider saved nearly 90% in messaging costs via digitization

Discover how one major utilities provider centralized and automated their digital communications systems using Whispir.

![major-utilities-provider-digitized-their-communications-thumb-May-05-2022-05-46-47-42-PM](https://info.sopranodesign.com/hs-fs/hubfs/major-utilities-provider-digitized-their-communications-thumb-May-05-2022-05-46-47-42-PM.png?width=275&height=355&name=major-utilities-provider-digitized-their-communications-thumb-May-05-2022-05-46-47-42-PM.png)

## What you'll learn:

- How the utilities provider was able to streamline their processes
- How Whispir allowed for increased customer engagement
- How automation and real-time reporting helped the provider stay competitive

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